Legal texts

Riu Nere Mountain Hotel & Apartments' privacy policy

Riu Nere Mountain Hotel & Apartments privacy policy

In compliance with Chapter II of Law 34/2002, LSSICE, we inform you that this website is the property of HOTEL RIU NERE SCP, hereinafter also the Provider, domiciled in ARNALS , Nº 8 25530, VIELHA E MIJARAN, LLEIDA, with CIF J25762675, contact phone: 973 640 150, and email:

HOTEL RIU NERE SCP as responsible for this Website and in accordance with the provisions of current regulations on the protection of personal data, Regulation (EU) 2016/679 of April 27 of 2016 (RGPD) relating to the protection of natural persons regarding the treatment of personal data and the free movement of these data, Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD) and by Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE), it has implemented all security measures, technical and organizational, established in Royal Decree 1720 / 2007 of December 21, (developed by the LOPD) to guarantee and protect the confidentiality, integrity and availability of the data entered.

For the purposes of the provisions of the LOPD, HOTEL RIU NERE SCP informs you that the data that you are voluntarily providing will be incorporated into our information systems in order to carry out commercial and administrative procedures. necessary with web users; The operations planned to carry out the treatments are the following: respond to queries and / or provide information required by the User; perform the services and / or products contracted or subscribed by the User; carry out all those activities of HOTEL RIU NERE SCPby this legal notice outlined and send the newsletter on the website.

The undersigned guarantees the veracity of the data provided and undertakes to communicate any changes that occur in them.

The Provider will indicate in each form what data is necessary. By indicating and entering the data, the User gives unequivocal consent to HOTEL RIU NERE SCP to proceed with the processing of the data provided for the aforementioned purposes.

Failure to provide the requested personal data or not accepting this data protection policy implies the impossibility of subscribing, registering or receiving information on the Provider's products and services.

In accordance with the provisions of the current regulations on personal data protection, the Provider is complying with all the provisions of the RGPD and LOPD regulations for the treatment of personal data under its responsibility, and manifestly with the principles described in art. 5 of the RGPD and art. 4 of the LOPD, by which they are treated in a lawful, loyal and transparent manner in relation to the interested party and adequate, pertinent and limited to what is necessary in relation to the purposes for which they are treated.

The CONTROLLER guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the RGPD and the LOPD to protect the rights and freedoms of Users.

In accordance with these regulations, therefore, We inform you that you have the right to request access, rectification, portability and deletion of your data and the limitation and opposition to its treatment by contacting Carrèr Major, 4 25530 Vielha (Lleida), sending an email to, indicating how Subject: "LOPD, ARCO Rights", and attaching a photocopy of your ID or any similar means in law, as indicated by law. You have the right to withdraw the consent given at any time. The withdrawal of consent will not affect the lawfulness of the treatment carried out before the withdrawal of consent. You also have the right to file a claim with the supervisory authority if you believe that your rights in relation to the protection of your data ( may have been violated.

Confidentiality and transfer of data to third parties

The data you provide will be treated confidentially. The Provider has adopted all the technical and organizational measures and all the levels of protection necessary to guarantee the security in the treatment of the data and to avoid its alteration, loss, theft, treatment or unauthorized access, according to the state of technology and nature of the stored data. Likewise, it is also guaranteed that the treatment and registration in files, programs, systems or equipment, premises and centers comply with the requirements and conditions of integrity and security established in current regulations.

HOTEL RIU NERE SCP will not transfer personal data to third parties, except by legal obligation. However, in the case of being transferred to a third party, prior information would be produced requesting the express consent for such transfer. The entity responsible for the database, as well as those involved in any phase of the treatment and / or the entities to whom it has been communicated -in any case always with the corresponding authorization granted by the user-, are obliged to observe the professional secrecy and the adoption of the levels of protection and the necessary technical and organizational measures at its disposal to guarantee the security of personal data, avoiding, as far as possible, unauthorized access, illegal modifications, subtractions and / or loss of data, in order to seek the corresponding level of security of the Provider's files, according to the nature and sensitivity of the data provided by the users of this Website.

Acceptance and consent

The User declares to have been informed of the conditions on protection of personal data, accepting and consenting to the automated treatment thereof by HOTEL RIU NERE SCP in the manner and for the purposes indicated in this Personal Data Protection Policy. 

Through this Privacy Policy we inform you that the photographs that are posted on the web are the property of HOTEL RIU NERE SCP, including those of minors, in which, in order to obtain these, the prior consent of the parents, guardians or legal representatives has been obtained by signing the forms made for this purpose by the centers in which the minors are part. However, parents, guardians or representatives of minors, as holders of the exercise of their rights, and always with prior formal written request, may indicate the refusal to use the image of the minor; in this case, the image will be pixelated.

Accuracy and truthfulness of the data

The user is solely responsible for the veracity and correctness of the data that he submits to HOTEL RIU NERE SCP, exonerating the Provider from any responsibility in this regard. Users guarantee and respond, in any case, to the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription form.

Web content and links

HOTEL RIU NERE SCP reserves the right to update, modify or delete the information contained on the web, and may even limit or deny access to the information.

HOTEL RIU NERE SCP does not assume any type of responsibility for the information contained in the Webs of third parties that can be accessed through the links from any Web page owned by the Provider.

The presence of links they are for informational purposes only and in no case does it imply any suggestion, invitation or acknowledgment about them.

Changes in this privacy policy

HOTEL RIU NERE SCP reserves the right to modify this policy to adapt it to new legislation or jurisprudence.

Commercial mails

According to the LSSICE, HOTEL RIU NERE SCP does not carry out SPAM practices, therefore, it does not send commercial emails that have not been previously requested or authorized by the User. Consequently, in each of the forms on the Website, the User has the possibility of giving their express consent to receive our Newsletter, regardless of the commercial information requested.

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